{"id":27453,"date":"2025-08-25T14:43:36","date_gmt":"2025-08-25T14:43:36","guid":{"rendered":"https:\/\/atlasprint.ma\/?page_id=27453"},"modified":"2025-08-25T14:49:38","modified_gmt":"2025-08-25T14:49:38","slug":"returns-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/atlasprint.ma\/ar\/returns-and-refunds-policy\/","title":{"rendered":"Returns And Refunds Policy"},"content":{"rendered":"<h2 data-start=\"330\" data-end=\"392\">\u00a0<\/h2>\n<h2 data-start=\"330\" data-end=\"392\">\u00a0<\/h2>\n<h2 style=\"text-align: center;\" data-start=\"330\" data-end=\"392\"><strong data-start=\"333\" data-end=\"392\">Returns &amp; Refunds Policy<\/strong><\/h2>\n<p>\u00a0<\/p>\n<p data-start=\"394\" data-end=\"640\"><strong data-start=\"394\" data-end=\"420\">Welcome to AtlasPrint!<\/strong><br data-start=\"420\" data-end=\"423\" \/>At AtlasPrint.ma, we want your shopping experience to be smooth and satisfying. Please read our <strong data-start=\"519\" data-end=\"547\">Returns &amp; Refunds Policy<\/strong> carefully to understand your rights and obligations when returning or requesting a refund.<\/p>\n<h3 data-start=\"647\" data-end=\"677\">\u00a0<\/h3>\n<h3 data-start=\"647\" data-end=\"677\">1. Eligibility for Returns<\/h3>\n<p>Items must be <strong data-start=\"694\" data-end=\"739\">unused, in the same condition as received<\/strong>, and in the <strong data-start=\"752\" data-end=\"774\">original packaging<\/strong>.<\/p>\n<p>Returns are accepted within <strong data-start=\"808\" data-end=\"819\">14 days<\/strong> from the delivery date. Returns after this period <strong data-start=\"870\" data-end=\"893\">may not be accepted<\/strong>.<\/p>\n<p data-start=\"899\" data-end=\"926\"><strong data-start=\"899\" data-end=\"923\">Non-returnable items<\/strong>:<\/p>\n<ul>\n<li data-start=\"931\" data-end=\"967\">Personalized items (custom prints)<\/li>\n<li data-start=\"972\" data-end=\"993\">Perishable products<\/li>\n<li data-start=\"998\" data-end=\"1010\">Gift cards<\/li>\n<\/ul>\n<blockquote data-start=\"1095\" data-end=\"1434\">\n<p data-start=\"1097\" data-end=\"1434\"><strong data-start=\"1097\" data-end=\"1113\">Arabic note:<\/strong> \u201c\u064a\u062c\u0628 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u063a\u064a\u0631 \u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0648\u0641\u064a \u0646\u0641\u0633 \u0627\u0644\u062d\u0627\u0644\u0629 \u0627\u0644\u062a\u064a \u062a\u0645 \u0627\u0633\u062a\u0644\u0627\u0645\u0647\u0627 \u0628\u0647\u0627. \u0628\u0639\u0636 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0645\u062b\u0644 \u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u0627\u0644\u0645\u062e\u0635\u0635\u0629 \u0623\u0648 \u0627\u0644\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0644\u0641 \u0644\u0627 \u064a\u0645\u0643\u0646 \u0625\u0631\u062c\u0627\u0639\u0647\u0627.\u201d<br data-start=\"1252\" data-end=\"1255\" \/><strong data-start=\"1257\" data-end=\"1273\">French note:<\/strong> \u201cLes articles doivent \u00eatre inutilis\u00e9s et dans le m\u00eame \u00e9tat que lors de la r\u00e9ception. Certains produits personnalis\u00e9s ou p\u00e9rissables ne sont pas retournables.\u201d<\/p>\n<\/blockquote>\n<h3 data-start=\"1441\" data-end=\"1472\">\u00a0<\/h3>\n<h3 data-start=\"1441\" data-end=\"1472\">2. How to Initiate a Return<\/h3>\n<p data-start=\"1475\" data-end=\"1506\">Contact <strong data-start=\"1483\" data-end=\"1503\">customer support<\/strong>:<\/p>\n<ul>\n<li data-start=\"1511\" data-end=\"1545\">Email: <strong data-start=\"1518\" data-end=\"1543\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1520\" data-end=\"1541\">contact@atlasprint.ma<\/a><\/strong><\/li>\n<li data-start=\"1550\" data-end=\"1588\">Phone\/WhatsApp: <strong data-start=\"1566\" data-end=\"1586\">+212 680 391 006<\/strong><\/li>\n<\/ul>\n<p data-start=\"1591\" data-end=\"1657\">Provide your <strong data-start=\"1604\" data-end=\"1620\">order number<\/strong> and details of the item to return.<\/p>\n<p data-start=\"1660\" data-end=\"1773\"><strong data-start=\"1660\" data-end=\"1709\">Do not send the item back to the manufacturer<\/strong>. We will provide the correct return address and instructions.<\/p>\n<blockquote data-start=\"1775\" data-end=\"1968\">\n<p data-start=\"1777\" data-end=\"1968\"><strong data-start=\"1777\" data-end=\"1788\">Arabic:<\/strong> \u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0644\u062a\u0628\u062f\u0623 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0644\u0627 \u062a\u0631\u0633\u0644 \u0627\u0644\u0645\u0646\u062a\u062c \u0645\u0628\u0627\u0634\u0631\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0635\u0646\u0639.<br data-start=\"1854\" data-end=\"1857\" \/><strong data-start=\"1859\" data-end=\"1870\">French:<\/strong> Contactez-nous avant de retourner l\u2019article. N\u2019envoyez pas le produit directement au fabricant.<\/p>\n<\/blockquote>\n<h3 data-start=\"1975\" data-end=\"1996\">\u00a0<\/h3>\n<h3 data-start=\"1975\" data-end=\"1996\">3. Refund Process<\/h3>\n<p data-start=\"1999\" data-end=\"2102\">Once your return is received and inspected, we will notify you if the refund is approved or rejected.<\/p>\n<p data-start=\"2105\" data-end=\"2247\">If approved, refunds will be applied to your original payment method within <strong data-start=\"2181\" data-end=\"2203\">5\u201310 business days<\/strong>, depending on your bank\/payment provider.<\/p>\n<p data-start=\"2250\" data-end=\"2356\">If rejected, we will explain the reasons and offer the option to return the item to you at your expense.<\/p>\n<p data-start=\"2359\" data-end=\"2482\"><strong data-start=\"2359\" data-end=\"2384\">Return shipping costs<\/strong> are the customer\u2019s responsibility unless the return is due to our error or a defective product.<\/p>\n<blockquote data-start=\"2484\" data-end=\"2648\">\n<p data-start=\"2486\" data-end=\"2648\"><strong data-start=\"2486\" data-end=\"2497\">Arabic:<\/strong> \u0633\u064a\u062a\u0645 \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u062e\u0644\u0627\u0644 5\u201310 \u0623\u064a\u0627\u0645 \u0639\u0645\u0644 \u0628\u0639\u062f \u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629.<br data-start=\"2552\" data-end=\"2555\" \/><strong data-start=\"2557\" data-end=\"2568\">French:<\/strong> Le remboursement sera effectu\u00e9 sous 5 \u00e0 10 jours ouvrables apr\u00e8s approbation.<\/p>\n<\/blockquote>\n<h3 data-start=\"2655\" data-end=\"2671\">\u00a0<\/h3>\n<h3 data-start=\"2655\" data-end=\"2671\">4. Exchanges<\/h3>\n<p data-start=\"2674\" data-end=\"2760\">To exchange an item for a different size, color, or style, contact our support team.<\/p>\n<p data-start=\"2763\" data-end=\"2807\">Exchanges are <strong data-start=\"2777\" data-end=\"2804\">subject to availability<\/strong>.<\/p>\n<blockquote data-start=\"2809\" data-end=\"2917\">\n<p data-start=\"2811\" data-end=\"2917\"><strong data-start=\"2811\" data-end=\"2822\">Arabic:<\/strong> \u064a\u062a\u0645 \u062a\u0628\u0627\u062f\u0644 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u062d\u0633\u0628 \u0627\u0644\u062a\u0648\u0641\u0631 \u0641\u0642\u0637.<br data-start=\"2857\" data-end=\"2860\" \/><strong data-start=\"2862\" data-end=\"2873\">French:<\/strong> Les \u00e9changes sont soumis \u00e0 disponibilit\u00e9.<\/p>\n<\/blockquote>\n<h3 data-start=\"2924\" data-end=\"2957\">\u00a0<\/h3>\n<h3 data-start=\"2924\" data-end=\"2957\">5. Damaged or Defective Items<\/h3>\n<p data-start=\"2960\" data-end=\"3045\">If you receive a damaged or defective item, contact us immediately with <strong data-start=\"3032\" data-end=\"3042\">photos<\/strong>.<\/p>\n<p data-start=\"3048\" data-end=\"3101\">We will <strong data-start=\"3056\" data-end=\"3067\">replace<\/strong> the item or <strong data-start=\"3080\" data-end=\"3098\">issue a refund<\/strong>.<\/p>\n<blockquote data-start=\"3103\" data-end=\"3267\">\n<p data-start=\"3105\" data-end=\"3267\"><strong data-start=\"3105\" data-end=\"3116\">Arabic:<\/strong> \u0627\u062a\u0635\u0644 \u0628\u0646\u0627 \u0641\u0648\u0631\u0627\u064b \u0641\u064a \u062d\u0627\u0644\u0629 \u0648\u062c\u0648\u062f \u062a\u0644\u0641 \u0623\u0648 \u0639\u064a\u0628 \u0645\u0639 \u0627\u0644\u0635\u0648\u0631.<br data-start=\"3165\" data-end=\"3168\" \/><strong data-start=\"3170\" data-end=\"3181\">French:<\/strong> Contactez-nous imm\u00e9diatement si l\u2019article est endommag\u00e9 ou d\u00e9fectueux, avec photos.<\/p>\n<\/blockquote>\n<h3 data-start=\"3274\" data-end=\"3299\">\u00a0<\/h3>\n<h3 data-start=\"3274\" data-end=\"3299\">6. Order Cancellation<\/h3>\n<p data-start=\"3302\" data-end=\"3362\">You may cancel an order within <strong data-start=\"3333\" data-end=\"3345\">24 hours<\/strong> of placing it.<\/p>\n<p data-start=\"3365\" data-end=\"3481\">After this period, the order may have already been processed or shipped, and cancellation may <strong data-start=\"3459\" data-end=\"3478\">not be possible<\/strong>.<\/p>\n<blockquote data-start=\"3483\" data-end=\"3628\">\n<p data-start=\"3485\" data-end=\"3628\"><strong data-start=\"3485\" data-end=\"3496\">Arabic:<\/strong> \u064a\u0645\u0643\u0646\u0643 \u0625\u0644\u063a\u0627\u0621 \u0627\u0644\u0637\u0644\u0628 \u062e\u0644\u0627\u0644 24 \u0633\u0627\u0639\u0629 \u0645\u0646 \u062a\u0642\u062f\u064a\u0645\u0647.<br data-start=\"3538\" data-end=\"3541\" \/><strong data-start=\"3543\" data-end=\"3554\">French:<\/strong> Vous pouvez annuler la commande dans les 24 heures suivant la commande.<\/p>\n<\/blockquote>\n<h3 data-start=\"3635\" data-end=\"3652\">\u00a0<\/h3>\n<h3 data-start=\"3635\" data-end=\"3652\">7. Contact Us<\/h3>\n<p>For any questions about returns, refunds, or cancellations:<\/p>\n<ul>\n<li data-start=\"3717\" data-end=\"3751\"><strong data-start=\"3717\" data-end=\"3727\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3728\" data-end=\"3749\">contact@atlasprint.ma<\/a><\/li>\n<li data-start=\"3754\" data-end=\"3792\"><strong data-start=\"3754\" data-end=\"3773\">Phone\/WhatsApp:<\/strong> +212 680 391 006<\/li>\n<\/ul>\n<blockquote data-start=\"3794\" data-end=\"3943\">\n<p data-start=\"3796\" data-end=\"3943\"><strong data-start=\"3796\" data-end=\"3807\">Arabic:<\/strong> \u0646\u062d\u0646 \u0647\u0646\u0627 \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0648\u0636\u0645\u0627\u0646 \u062a\u062c\u0631\u0628\u0629 \u0634\u0631\u0627\u0621 \u0645\u0645\u062a\u0627\u0632\u0629.<br data-start=\"3849\" data-end=\"3852\" \/><strong data-start=\"3854\" data-end=\"3865\">French:<\/strong> Nous sommes l\u00e0 pour vous aider et garantir une exp\u00e9rience d\u2019achat agr\u00e9able.<\/p>\n<\/blockquote>\n<p data-start=\"3950\" data-end=\"4123\"><strong data-start=\"3950\" data-end=\"3996\">Thank you for shopping with AtlasPrint.ma!<\/strong><br data-start=\"3996\" data-end=\"3999\" \/>Every order you place helps you earn points and unlock rewards. We value your trust and look forward to serving you again.<\/p>\n<blockquote data-start=\"4125\" data-end=\"4223\">\n<p data-start=\"4127\" data-end=\"4223\"><strong data-start=\"4127\" data-end=\"4138\">Arabic:<\/strong> \u0634\u0643\u0631\u0627\u064b \u0644\u062a\u0633\u0648\u0642\u0643\u0645 \u0645\u0639\u0646\u0627!<br data-start=\"4158\" data-end=\"4161\" \/><strong data-start=\"4163\" data-end=\"4174\">French:<\/strong> Merci de faire vos achats chez AtlasPrint.ma !<\/p>\n<\/blockquote>\n<hr \/>\n<p>Last Updated: August 25, 2025<\/p>\n<p>\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 Returns &amp; Refunds Policy \u00a0 Welcome to AtlasPrint!At AtlasPrint.ma, we want your shopping experience to be smooth and satisfying. Please read our Returns &amp; Refunds Policy carefully to understand your rights and obligations when returning or requesting a refund. \u00a0 1. Eligibility for Returns Items must be unused, in the same condition as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-wrapper.php","meta":{"footnotes":""},"class_list":["post-27453","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atlasprint.ma\/ar\/wp-json\/wp\/v2\/pages\/27453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atlasprint.ma\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atlasprint.ma\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atlasprint.ma\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atlasprint.ma\/ar\/wp-json\/wp\/v2\/comments?post=27453"}],"version-history":[{"count":0,"href":"https:\/\/atlasprint.ma\/ar\/wp-json\/wp\/v2\/pages\/27453\/revisions"}],"wp:attachment":[{"href":"https:\/\/atlasprint.ma\/ar\/wp-json\/wp\/v2\/media?parent=27453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}